WhatsApp has no record, and no review process.
A consumer chat app lets anyone edit or delete a message after sending it, and gives a club no way to review a concern or produce a record if something needs to be looked into. For a club responsible for children, that is not a small gap.
How CTM solves it
Every message stays on the record
Senders cannot edit or delete a message after sending. If something has to go, a club admin can remove a reported message.
Report a message
Any member can report a message straight from the conversation and pick a reason. Available on every tier, to every member.
Reported Messages review
Reported messages land in a dedicated review for admins to look at and act on, rather than getting lost in the channel they were reported from. On every plan.
Chat export for admins and secretaries
Download a channel’s messages when a concern needs to be looked into properly. On every plan, for admins and secretaries.
Every report reaches an admin.
Reported messages collect in one Reported Messages review, where an admin can remove the message or dismiss the report.
Every safeguarding protection is on every tier
Message reporting, admin review & chat export
Reporting, the Reported Messages review, and chat export for admins and secretaries are included on every tier, including Starter.
See full pricing comparison →Safeguarding: common questions
Which CTM plans include Safeguarding?
Safeguarding is included on every CTM plan, including the free Starter plan for up to 3 teams. Premier (€29 a month) and Champion (€79 a month) add more teams and features.
Does Safeguarding work on iPhone and Android?
Yes. CTM is an app for iPhone and Android, and Safeguarding works the same on both. There is no web version.
How do I start using Safeguarding?
Download CTM free from the App Store or Google Play, create your club, then invite your coaches and parents with your club code.
Get your club organised this week.
Free for up to 3 teams, with no time limit and no credit card. Download CTM and create your club.
iPhone and Android · Compare plans →